Quincy Public Library will provide its patrons with materials, facilities, programs to meet lifelong learning, cultural & recreational needs.
Always extend kindness to others, acknowledge them, and maintain kindness even in passing.
Recognize that everyone has their own struggles and lives, both inside and outside of the library.
Avoid making others' tasks more difficult, share experiences, and plan ahead to ensure clear communication.
Take time to familiarize oneself with library programs, prioritize phone calls for urgent matters, and foster open channels of dialogue.
Prioritize understanding over judgment and promote cross-training to enhance service.
Practice truthfulness, cease gossiping, be direct, and avoid taking things personally.